This Policy applies to the Wear & Share application, website, support services, and related features within the Hashemite Kingdom of Jordan. “Wear & Share,” “we,” and “us” refer to the service operator and the party responsible for processing data. This Policy should be read together with the Wear & Share Terms of Service published in the application or through the approved official channel.
We collect only the data necessary to operate the service. The data varies according to the features you use and may include:
Account data: such as your name, phone number, email address, profile picture, governorate, and area.
Usage data: such as listings, photos, chats, bids, ratings, and reports.
Transaction and delivery data: such as the transaction amount, status, receipt, and delivery information when completing a transaction that requires such data.
Verification data: a copy of your identity document, national number, and verification result. We request this data only when account verification is needed or for a security or legal necessity.
Technical data: such as device type, IP address, login, usage and error logs, for the purpose of operating, protecting, and improving the application.
When you sign in using Apple or Google, we may receive your account identifier, name, email address, and profile picture according to your settings. We do not receive your password.
We may request access to your camera, photo library, or notifications only when you use the related feature. We do not request or collect precise location (GPS) data. We also do not collect bank card details, financial account passwords, or verification codes.
We use data for specific and lawful purposes, based on performance of the service, consent where required, legal compliance, or the protection of rights and safety, in order to:
Create and manage accounts, verify age and identity, and operate listings, search, chats, and notifications.
Manage auctions, confirm results, document payment, create necessary records and receipts where applicable, carry out delivery, and handle complaints.
Prevent fraud, abuse, and unauthorized access; investigate reports; protect users and the platform; and defend rights.
Improve performance, fix errors, develop features, and measure usage and campaigns in accordance with required consents.
Improve item images, suggest descriptions or categories using automated tools, and display an item on a ready-made, non-real virtual model, with the ability to review outputs before publication.
Consent to create an account does not constitute automatic consent to identity verification, marketing, or non-essential tracking. We request separate consent where required by law. You may withdraw it through the application or device settings, or by contacting support. Withdrawal does not affect prior lawful processing and may disable the related feature.
We may send operational notifications about your account, messages, auctions, or security. Marketing messages are sent only in accordance with the required consent and may be disabled at any time. The website uses non-essential cookies or measurement tools only after obtaining the necessary consent. You may change your choice through the preference panel or browser.
Your name or username, profile picture, verification badge, approximate area, listings, ratings, and activity time may be visible, depending on the service design and your settings.
The number of bids and the latest recorded price may be visible without showing the bidder’s name, phone number, or any means of directly identifying the bidder.
Your email address and phone number are not visible by default. Your identity document, national number, and delivery address are not displayed.
Anything you choose to send in a listing, image, or chat may be seen by the recipient. Do not publish private information that is not needed for the transaction.
Chats are not public, but they are stored to operate the service and protect the parties. Authorized staff may access them when there is a report, security risk, legal request, or technical necessity. Automated systems may also be used to detect fraud, harmful links, and abuse. A recipient may retain a copy or screenshot outside the service, which is beyond our control.
When you use the virtual-model display feature, the item image is processed within the service environment to display it on a ready-made, non-real model. The feature does not require you to upload a personal photograph, and images used for this feature are not sent to an external artificial intelligence provider. The item image and resulting image are stored in your account so that you can access them later, and they are not used to train artificial intelligence models. Automated tools may be used to improve the item image or suggest a description or category. You must not upload images containing faces, documents, or private information that is not needed for the listing.
We do not sell your personal data. We may share only the minimum necessary data with:
Hosting, database, and authentication providers, including Apple or Google when you choose to sign in through them, as well as providers of notifications, analytics, security, support, payment, delivery, and necessary technical tools, subject to the applicable purpose, contracts, and safeguards.
Other users to the extent described in this Policy, and advisers and auditors where there is a legitimate necessity and subject to confidentiality obligations.
Judicial, security, or regulatory authorities where there is a legal obligation or valid legal request, or a new service operator in the event of project reorganization, while maintaining protection and providing appropriate notice.
Some data may be processed outside Jordan when the service relies on an international provider. In that case, we take the measures and safeguards required by law for transfer and protection. We may publish additional information about provider categories on the Wear & Share website, and users will be notified of material changes when necessary.
We retain data only for as long as necessary for the purpose for which it was collected, for a period required by law, or for an ongoing dispute. We then securely delete or anonymize it. Our usual operational periods are:
| Data category | Period or rule |
|---|---|
| Account and listings | For as long as the account remains active, followed by deletion or anonymization within 90 days of a deletion request, subject to legal exceptions. |
| Virtual-model feature images | The item image and resulting image are retained for as long as they remain in the user’s account. When they or the account are deleted, they are deleted or anonymized within 90 days, subject to backups, reports, disputes, and legal obligations. |
| Identity document and national number | The identity-document image is deleted within 30 days after verification is completed. The full national number is not retained after verification; instead, evidence of successful verification and a partially masked number are retained, unless a documented report or legal obligation requires otherwise. |
| Delivery address | Until 30 days after delivery is completed or the complaint or return relating to the order is closed, whichever is later. |
| Chats | For as long as the account remains active and for up to 180 days after its deletion to address reports and disputes. |
| Bid history | For 12 months after the auction closes. Records connected to fraud or a dispute may be retained until the matter is resolved or for the period permitted by law. |
| Security logs and reports | For up to two years, or longer if an investigation or legal obligation remains ongoing. |
| Backups and analytics | Backups for up to 90 days; analytics for up to 14 months or a shorter period according to the settings. |
Sales, payment, transaction, and receipt records, and data needed to prove a transaction, are excluded from account deletion. They are retained for the period required by tax and accounting legislation or for the duration of an ongoing dispute, and are then deleted or anonymized once the legal purpose no longer applies. Some messages may remain with the other party or in anonymized records.
We implement technical and organizational measures appropriate to the nature of the data and the risks, including access restrictions, protection of login data, encryption in transit, backups, security logs, confidentiality, and incident response. No electronic method is 100% secure.
If a breach is suspected, we work to contain it, assess and document its impact, and remediate it. We notify affected persons and competent authorities where required by law. Suspected incidents may be reported through the support email address.
The service is not intended for anyone under 18, and we do not knowingly collect their data. If we learn that an account belongs to a user under 18, we will suspend the account and take reasonable steps to delete the user’s data, retaining only what is necessary to protect the user or comply with the law.
We may update this Policy when the law, the way the service operates, or the types of processing change. We will update its date and publish the new version. We will notify you of material changes or request renewed consent where required by law.
For privacy requests, account deletion, or complaints, contact us at support@wearandshare.app. We will review the request within the period prescribed by law. You retain the right to contact the Personal Data Protection Unit or the competent Jordanian authority in accordance with the applicable procedures.
This document has been prepared in accordance with the applicable Jordanian legislation regarding personal data protection, and is periodically updated to reflect any changes in laws or policies.